Legal notice

LEGAL NOTICE
Effective date: August 16, 2026
1. BUSINESS INFORMATION
This online store and the KIVELORA™ brand are operated by:
Redfishsun LLC
8206 Louisiana Blvd NE
Ste A 2176
Albuquerque, NM 87113
United States
Phone:
+1 721 523 1768
Customer contact page:
https://kivelora.com/pages/contact
We aim to respond to customer inquiries within 1 business day.
2. STORE AND WEBSITE
Store name:
KIVELORA™
Website:
https://kivelora.com
KIVELORA™ offers pet grooming, pet hair removal, and related pet care products.
The store, checkout, payment processing, and related ecommerce functions may be provided through Shopify and participating third-party payment providers.
3. WEBSITE USE
Access to this website is provided for lawful personal and commercial purchasing purposes.
Users must not:
Use the website for fraudulent or unlawful purposes.
Attempt to interfere with the website, checkout, payment systems, or security features.
Introduce viruses, malicious software, automated attacks, or harmful code.
Copy, reproduce, distribute, or commercially exploit protected store content without authorization.
Provide false identity, payment, billing, delivery, or order information.
We may restrict access when we reasonably believe that the website is being misused.
4. INTELLECTUAL PROPERTY
The KIVELORA™ name, branding, website design, product presentation, written content, graphics, and other original store materials are owned by or licensed to Redfishsun LLC.
Product names, logos, trademarks, services, and materials belonging to third parties remain the property of their respective owners.
Nothing on this website grants a license to reproduce, modify, distribute, sell, or commercially use protected content without prior written authorization.
5. PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, prices, photographs, features, and availability are accurate.
Product colors and appearance may vary depending on the customer’s screen, lighting, or device.
We may correct errors, update product information, change prices, limit quantities, or discontinue products when reasonably necessary.
Pet grooming products must be used carefully and according to the instructions supplied with the product. They are not intended to replace professional veterinary advice, diagnosis, or treatment.
6. PRICES AND PAYMENT
Prices are displayed in U.S. dollars unless otherwise stated.
The complete amount payable, including any applicable taxes or optional charges, will be displayed before an order is submitted.
Payments are processed securely through Shopify and the payment methods offered during checkout.
7. SHIPPING, RETURNS, AND REFUNDS
Purchases are governed by our published:
Shipping Policy.
Return and Refund Policy.
Privacy Policy.
Terms of Service.
Customers should review these policies before completing a purchase. Nothing in our policies limits mandatory consumer rights under applicable law.
8. THIRD-PARTY SERVICES AND LINKS
The website may contain links to or use services operated by third parties, including Shopify, payment providers, delivery carriers, and external websites.
Redfishsun LLC does not control independent third-party services and is not responsible for their separate content, availability, security, privacy practices, or terms.
Customers should review the applicable third-party terms and privacy policies when using those services.
9. LIMITATION OF RESPONSIBILITY
We take reasonable measures to keep store information and functionality available and accurate.
However, website access can occasionally be interrupted because of maintenance, technical problems, network failures, third-party service interruptions, or circumstances outside our reasonable control.
To the maximum extent permitted by law, Redfishsun LLC is not responsible for indirect, incidental, special, punitive, or consequential losses resulting from unlawful use, misuse of products, third-party services, or circumstances outside our reasonable control.
Nothing in this notice excludes liability or consumer rights that cannot legally be excluded.
10. PRIVACY
Personal information is collected and processed according to our published Privacy Policy.
Shopify, payment providers, delivery partners, and other service providers may process information necessary to operate the store, complete orders, prevent fraud, deliver products, and provide customer support.
11. GOVERNING LAW
This Legal Notice is governed by the applicable laws of the State of New Mexico and the United States.
This provision does not limit mandatory consumer rights or legal protections that apply in the customer’s jurisdiction.
12. CHANGES TO THIS NOTICE
We may update this Legal Notice to reflect changes to our business, website, services, or legal obligations.
The current version will be published on this page with an updated effective date.
13. CONTACT
Questions about this Legal Notice or the KIVELORA™ store can be submitted through:
https://kivelora.com/pages/contact
Phone:
+1 721 523 1768
Business address:
Redfishsun LLC
8206 Louisiana Blvd NE
Ste A 2176
Albuquerque, NM 87113
United States